Cancellation Policy

Cancellations For Daily Pet Sitting / Dog Walking / Cat Sitting Visits 

Must Be Made 1 hour Prior To Visit To Avoid Being Charged Full Price

Cancellations For Vacation Sitting Reservations  

100% refund of deposit refunded - if cancelled 3 weeks prior to scheduled service  

50% refund of deposit refunded - if cancelled 2 weeks prior to scheduled service   

No Refunds - if cancelled less than 24 hours prior to scheduled service   

Cancellations For Overnight Reservations  

100% refund of deposit refunded  - if cancelled 3 weeks (21 days) prior to scheduled service  

50% refund of deposit refunded - if cancelled 2 week (14 days) prior to scheduled service

25% refund of deposit refunded - if cancelled 1 week (7 days) prior to scheduled service      

No Refunds - if cancelled less than 1 week prior to scheduled service  

Early Return Home

No Refunds or Credits 

Same Day Last Minute Booking  

$10 surcharge  

Late Payment Fee  

$15 - Past due balances will incur a late charge, after 30 days, and will continue to accrue weekly until the balance is paid in full 

Holiday Fee  

$20 per day flat fee  

New Year’s Eve, New Year’s Day, Easter, Mother’s Day, Memorial Day, Juneteenth, Father’s Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day