Cancellation Policy

Cancellations For Overnight Reservations  

100% refund of deposit refunded  - if cancelled 3 weeks (21 days) prior to scheduled service  

50% refund of deposit refunded - if cancelled 2 week (14 days) prior to scheduled service

25% refund of deposit refunded - if cancelled 1 week (7 days) prior to scheduled service      

No Refunds - if cancelled less than 1 week prior to scheduled service  

Early Return Home

No Refunds or Credits 

Cancellation of Daily Visits 

No charge, as long as you cancel more than 1 hour prior to the start of your visit. If you cancel last minute, and we haven’t been to your house, there’s no charge. 

Holiday Fee  

$20 per day flat fee  

New Year’s Eve, New Year’s Day, Easter, Mother’s Day, Memorial Day, Father’s Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day